Shipping policy

Shipping Policy: Thank you for shopping with Sunshine Tide! Many of our products are made especially for you once your order is placed. This helps us reduce waste and create thoughtful, high-quality products you’ll love.

Processing Time: Most orders are processed and produced within 2–7 business days before shipping. During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Times: Once your order ships, estimated delivery times are: * United States: 3–7 business days * International: Varies by destination Please note that shipping times are estimates and cannot be guaranteed.

Tracking Information: Once your order has shipped, you’ll receive a confirmation email via Shop with tracking information so you can follow your package’s journey.

Shipping Delays: While we do our best to ensure timely delivery, Sunshine Tide is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

Incorrect Addresses: Please double-check your shipping address before completing your order. Orders returned due to an incorrect or incomplete address may require additional shipping fees to be reshipped.

Lost or Damaged Packages: If your package arrives damaged or appears to be lost in transit, please contact us within 14 days of the estimated delivery date. We’ll do our best to help resolve the issue and make things right.

Questions? If you have any questions about your order, we’re happy to help. Please contact us through our website and we’ll get back to you as soon as possible. Thanks for supporting Sunshine Tide and helping us spread a little sunshine wherever the tide takes us.